Key Accounts Team

Key Accounts Teams are based at Gateshead, Stockton and Ossett.  This split provides regional specialization and local knowledge to key customers across our full trading area.  The Key Accounts Teams offer an exclusive service to key customers only and don’t get involved with general depot business.  They provide support, assistance and a genuine willingness to assist our customers.

We continue to focus our service to key customers around a named account manager.  This provides a single point of contact for all manner of enquiries and queries, but by having the added benefit of regional teams we also offer our customers choice of where they transact their business.

We also provide a comprehensive estimating service within these teams, again this is for the exclusive use of our key customers.  This estimating service adds massive value and benefit to our customers, and we have been instrumental in helping many of them to secure work within our region.

 

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