Managed collections and safe deliveries
All of our branches are now open offering managed collections and deliveries for Trade Account Customers.
There will be some changes to some of our services, taking into account the Govt and industry advice and guidance for social distancing and hygiene. We would ask that our customers be patient and respect the reasons for those changes, which are there to protect the safety of our customers, staff and visitors to our branches.
Re-Opening of Trade Counters
We have also been working hard to bring all of our Trade Counters back in a safe and controlled manner. The majority of our Trade Counters are now open to Trade Account Customers with new procedures in place to ensure colleagues and customers are safe.
We are not yet able to offer a service to the general public at this time. We will continue to review this on an ongoing basis and would hope to reinstate this service at some point in the future. Unfortunately, the industry is experiencing supply issues on some building products, and until we are back up to fully operational levels, we need to restrict our services to "trade only" and to construction professionals.
We thank you for your understanding at this time.