Guidance for Covid-19 Service Levels 12/05/2020
Throughout the UK lockdown we have been supporting essential construction sites and infrastructure with reduced service levels. The UK Govt advice has more recently outlined the need for construction to continue as long as it can be done safely following published safety guidance. James Burrell have been working hard to bring all of our branches and operations back in a safe and controlled manner.
There will be some changes to some of our services, taking into account the Govt and industry advice and guidance for social distancing and hygiene. We would ask that our customers be patient, and respect the reasons for those changes, which are there to protect the safety of our customers, staff and visitors to our branches.
Our priority continues to be the health and safety of our colleagues, our customers and the communities we work in.
We are currently operating a controlled collection service and safe delivery system for account holders only.
Further information avaiable here.
Please ring or email your local branch with any enquiries or orders. See our branch locator for a list of our branches and our opening hours.
Unfortunately, we are not yet able to offer a service to the general public at this time. We will continue to review this on an ongoing basis and would hope to reinstate this service at some point in the future. Unfortunately, the industry is experiencing supply issues on some building products, and until we are back up to fully operational levels, we need to restrict our services to “trade only” and to construction professionals.
Full information on the procedures we are operating and the safety measures we have put in place is available here.
We thank you for your understanding at this time.